Fixed
- Change in the email providers authoriziation protocols were addressed and fixed.
Currently, all @assignall.com email address are disabled including returned@assignall.com so no emails will be sent when accepting and declining games until further notice.
Fixed
On Monday, January 16, you may have found when logging into AssignAll, you were sent to the home page without actually logging in.
The issue should now be resolved but if you find the same issue on Tuesday, January 17, please email
AssignAll Support with browser name
(Chrome, Edge, etc.) and device type such as IOS, Android, PC, Mac, etc. Including screen shots or pictures in your email to help describe the issue will help tremendously.
Note #1: www.assignall.ca is alway an option whether or not you
encounter problems with www.assignall.com.
If you are experiencing any issue with any feature of assignall.com, please send an email to
AssignAll Support and give as much information including screen shots on what the issue is.
Note:You may get an error page when switching between the Assignments page and the Accept/Return page. Simply use the previous page (go back) feature of your browser and then hit the Home link. You can then go to your desired page without an issue.
Page to reset a forgotten user name and password has been fixed. Step 2 of 2 was the first section rather than Step 1.
When an assignment is declined/returned, the automated email will now be sent from 'returned@assignall.com'.
All other automated assignment related emails will still come from 'assignment@assignall.com'.
There are now two separate pages to submit your login credentials depending on your need. They are:
-
First Time AssignAll User - Requires several details
- User Info
- First and Last Name of Official
- Email Address
- Personal Info
- Mailing Address
- Gender
- Date of Birth
- Officials Details
- Official Type (On-ice, TK, and Both)
- Hockey Canada Registry (HCR) Number - On-ice official
- Found in your sportle account where you registered for your referee clinic. This is on the Dashboard under My Members and identified as HCR#.
- Organization you are registed under in HCR
NOTE #1: An on-ice official will not be set up in AssignAll without the HCR#. If the official is also a timekeeper, the HCR# is still required.
NOTE #2: If the official only timekeeps, a default of '0001' will be used.
- Additional Info
- Who directed you to register.
- Helps to itentify where additional support is required to further speed up the registration process.
- Login Info
- User Name
- Password
- Password Confirmation
-
Forgot your User Name and/or Password
- User Info
- First and Last Name of Official
- Email Address
- Login Info
- User Name
- Password
- Password Confirmation
Version 2022-01-24 2335